Shipping policy
Shipping charges are calculated and displayed at checkout. We ship orders via USPS Ground Advantage and UPS Ground.
Orders are packed and shipped promptly. If you provide an email address at checkout, you'll receive a shipping confirmation with tracking information once your order has been shipped. Please allow up to 48 hours for tracking information to become active.
Delivery times depend on the shipping carrier and are not guaranteed. We do not offer overnight or expedited shipping. If you're sending a gift, please allow adequate time for delivery.
Shipping Destinations
We currently ship to addresses in the contiguous United States (lower 48 states) and Hawaii. We do not ship internationally or to Alaska.
Please note that UPS cannot deliver to P.O. Boxes. If you would like your order shipped to a P.O. Box, please select USPS Ground Advantage during checkout.
Local Pickup
Free local pickup is available at Cedar Creek Gallery in Creedmoor.
After placing your order and selecting Local Pickup at checkout, your order will be ready within two business days. We'll send you an email when it's ready for pickup.
Pickup Hours:
11:00 a.m.–5:00 p.m., seven days a week
Please bring a printed or digital copy of your order confirmation email when picking up your order.
If you prefer curbside pickup, call 919-528-1041 when you arrive, and we'll bring your order to your vehicle.
Order Status
When your order ships, you'll receive an email with a tracking number so you can follow its progress.
If your order has not arrived within 10 days of your shipping confirmation, please contact us at les@cedarcreekgallery.com and include your name and order number.
Damaged Items
If your order arrives damaged, please contact us by phone or email as soon as possible.
To help us process your claim, please:
- Take photos of the damaged item and its packaging.
- Keep the original box and packing materials for possible carrier inspection.
updated 7/22/26